Everything You Need To Know

Select your route and travel dates, then enter the promo code VTLTRAVEL during checkout. You'll receive 10% off your return ticket. This is valid for the first 50 customers per day, so book early.

The ferry ride typically takes between 45 to 70 minutes, depending on the terminal you are departing from and arriving at.

Visa requirements depend on your nationality. Many countries enjoy visa-free entry for short visits, but it's always best to check the latest Indonesian immigration policies before you travel.

Your e-ticket will be sent to your registered email address immediately after the payment is confirmed.

The fuel surcharge is a small fee added to cover fluctuating fuel costs.

Yes, you can book for multiple passengers in a single transaction. For very large groups, please contact our support team for special arrangements.

Ferry tickets may be purchased at the Batam Fast counter, subject to seat availability. However, the price would be different because we offer much cheaper price than in the counter.

We accept several convenient and secure payment methods. You can pay using PayNow for instant bank transfers. We also accept all major credit cards, including Visa, Mastercard, and American Express. For added convenience, we support WeChat Pay, Google Pay, and Apple Pay. Each transaction is processed through secure, encrypted payment gateways to protect your information.

You can get your boarding pass at either of Batam Fast two check-in counters. The HarbourFront Centre check-in counter is located at 1 Maritime Square, Harbourfront Centre, #02-50/51, Singapore 099253. You can also get your boarding pass at the Tanah Merah Ferry Terminal check-in counter, located at 50 Tanah Merah Ferry Road, #01-16/17, Singapore 498833.

You can reschedule your trip by contacting Batam Fast directly. You may do so by sending an email to reservations@batamfast.com. Alternatively, you can reach them via WhatsApp at this link: https://wa.me/6281138002288.

Visit www.batamferrytickets.com, select your departure route and travel dates, enter the number of passengers, and proceed to checkout. You'll receive your e-ticket by email immediately after payment is confirmed. The whole process takes under 3 minutes.

Return ferry tickets from Singapore to Batam typically range from SGD $68 to $76 per person, depending on the route and travel date. Prices are higher on weekends and public holidays. Use promo code BATAMFERRY to get 10% off your return fare — bringing a standard return ticket down to around $61.

Visit www.batamferrytickets.com, select your departure route and travel dates, enter the number of passengers, and proceed to checkout. You'll receive your e-ticket by email immediately after payment is confirmed. The whole process takes under 3 minutes.

Return ferry tickets from Singapore to Batam typically range from SGD $68 to $76 per person, depending on the route and travel date. Prices are higher on weekends and public holidays. Use promo code VTLTRAVEL to get 10% off your return fare — bringing a standard return ticket down to around $61.